Octopi operates on a set monthly fee that is based on the number of computers
in your organization. We do not charge you for email or telephone assistance. Our mission is to provide you with the most reliable, trouble free I.T. experience possible.
Many service providers operate on a “break-fix” model. They get paid when you have a problem and have to call them. The inherent problem with this model is that your goals (to be up and running as much as possible) and the service providers goals (to make money by fixing problems) are at odds. This situation often leads to conflict, resentment and less than optimal service levels.
Octopi’s solution to this problem was to develop a business model that aligns the interests of the client and the service provider. By charging a set monthly fee, Octopi and your business can realize the same goal; a reliable, secure and easy to use network.